Accessibility Statement

1. Our Commitment

Aviorène is committed to improving the accessibility and usability of aviorene.com for people with disabilities. We aim to consider accessibility in design, content, development, testing, and ongoing maintenance.

2. Standards and Continuous Improvement

Our goal is to work toward substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility is an ongoing process, and parts of the website, third-party tools, or older content may not yet fully meet that goal.

3. Measures We Seek to Implement

• Keyboard-accessible navigation, controls, forms, and dialogs.
• Visible focus indicators and logical reading and tab order.
• Text alternatives for meaningful images and labels for controls.
• Sufficient color contrast and content that remains usable when enlarged.
• Clear headings, link text, instructions, and error messages.
• Captions or alternatives for meaningful multimedia where applicable.
• Testing with automated tools, keyboard use, and assistive technologies.
• Accessibility review when selecting important third-party applications.

4. Third-Party Content

Some checkout, payment, chat, review, social-media, or carrier features may be provided by third parties. We encourage accessible services but may not control every aspect of their interfaces. Tell us if a third-party feature prevents you from completing a task.

5. Feedback and Assistance

If you encounter an accessibility barrier or need information in an alternative format, email help@aviorene.com with the subject “Accessibility.” Describe the page, feature, assistive technology and problem. If the issue relates to an order, include the order number. We will make reasonable efforts to provide assistance and address the issue.

6. Response

We aim to acknowledge accessibility messages within 2 business days and provide a substantive response or update as soon as reasonably possible. Time may vary depending on the complexity and whether a third-party provider must be involved.